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You become a member of the program the minute you register at the casino. Subsequently, accumulating the respective points assigned to each level will help you advance until you get to the Diamond level, which is the highest Durante the casino.
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Lastly, email support has a response time of a maximum of 1 hour. However, sometimes, you might get a response later than that, meaning it's unsuitable for resolving urgent issues. Regardless, all channels are effective and provide helpful responses to help resolve any issue.
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However, the response time differs, affecting the kind of request suitable for a specific channel. For example, the live chat option has a response time of a maximum of 2 minutes; hence, they are ideal for resolving urgent issues.
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The platform uses a colour scheme of deep, mysterious purples and adventurous greens as the dominant, with golds and oranges as accents to highlight important information.